System maintenance

Our systems will be undergoing maintenance on the evening of Wednesday 22nd January starting at 7pm. During this period, services will be temporarily unavailable including Ali, the digital helper, the phonelines and MyAccount.
You can still contact us in an emergency. Call 01332 642202 to report emergency repairs, call 01332 956606 for emergency homeless advice. Deaf customers can text on 07860 097426.
We apologise for any inconvenience this may cause and appreciate your understanding.

Energy saving tips for your home

When we use energy in our homes, we release carbon dioxide into the atmosphere, which has been linked to climate change and global warming. In a year, most households create around six tonnes of carbon dioxide and produce more harmful carbon dioxide gas than the average car.

If you need help or advice, please contact us.